avatar for Susanna Brown

Susanna Brown

American Airlines
Managing Director, Operations Technologies
Susanna Brown serves as the managing director, Operations Technology for American Airlines. In this role, Susanna is in charge of facilitating the delivery of technology solutions that keep the airline operations running smoothly.
Previously, Susanna served as the managing director, Enterprise Network Systems, where she led initiatives in telecommunications in regards to unified communications, call centers and enterprise mobility. Susanna joined American Airlines in 1998. Ms. Brown has a bachelor’s degree in economics, and enjoys cooking, reading, biking and visiting her family in Ecuador.